Terms of service

TERMS OF SERVICE

Last Updated: June 10, 2026

Welcome to Opulence. These Terms of Service (“Terms”) govern your access to and use of the Opulence website, products, and services available through  opulencevibe.co.za

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.

1. DEFINITIONS

Throughout these Terms:

  • “Company,” “Opulence,” “we,” “our,” and “us” refer to Opulence.
  • “Website” refers to  www.opulencevibe.co.za
  • “Customer,” “you,” and “your” refer to any person accessing or using our Website.
  • “Products” refers to all goods offered for sale by Opulence, including but not limited to clothing, fashion accessories, baby products, home goods, electronics, lifestyle products, and related merchandise.

2. ELIGIBILITY

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • Any information provided by you is accurate, complete, and current.

3. ONLINE STORE TERMS

You may not use our products or services:

  • For any unlawful purpose.
  • To violate any applicable local, national, or international laws or regulations.
  • To transmit malicious software, viruses, or harmful code.
  • To interfere with the security or operation of the Website.

Any breach of these Terms may result in immediate suspension or termination of your access to our services.

4. PRODUCTS AND SERVICES

Opulence offers a variety of products through its online store.

We reserve the right to:

  • Modify, discontinue, or limit the availability of any product at any time.
  • Restrict sales of products to specific persons, regions, or jurisdictions.
  • Refuse any order at our sole discretion.

We make reasonable efforts to accurately display product descriptions, specifications, images, and pricing. However, we do not warrant that product descriptions, images, colors, or other content are entirely accurate, complete, reliable, or error-free.

Actual products may differ slightly from images displayed on the Website.

5. PRICING AND PAYMENT

All prices displayed on the Website are in South African Rand (ZAR) unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing errors.
  • Cancel orders arising from incorrect pricing or technical errors.

Payment must be made using the payment methods available at checkout.

An order is only deemed accepted once payment has been successfully processed and an order confirmation has been issued.

6. ORDER ACCEPTANCE

Your placement of an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Refuse transactions where stock is unavailable or pricing errors have occurred.

Should an order be cancelled after payment has been received, a refund will be issued in accordance with applicable law.

7. SHIPPING AND DELIVERY

Delivery times provided on the Website are estimates only and are not guaranteed.

Opulence shall not be liable for delays caused by:

  • Couriers or shipping partners.
  • Customs processing.
  • Weather conditions.
  • Strikes or labour disruptions.
  • Force majeure events.
  • Circumstances beyond our reasonable control.

Risk in the products passes to the customer upon delivery.

Ownership of products passes to the customer only after full payment has been received.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy.

Nothing in these Terms limits any rights afforded to consumers under the Consumer Protection Act 68 of 2008 of South Africa.

Customers may be entitled to return eligible products within the timeframes prescribed by applicable law and our published policies.

Certain products may be excluded from return eligibility for hygiene, safety, health, or regulatory reasons.

Electronics are subject to a 7-day return window from date of receipt.

9. INTELLECTUAL PROPERTY

All content on the Website, including but not limited to:

  • Logos
  • Trademarks
  • Text
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Software and code

is the property of Opulence or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Opulence.

10. USER CONTENT

Where customers submit reviews, comments, suggestions, or other content:

  • You grant Opulence a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, and distribute such content.
  • You warrant that your content does not infringe any third-party rights.
  • We reserve the right to remove content that is unlawful, offensive, defamatory, misleading, or otherwise inappropriate.

11. THIRD-PARTY SERVICES

Our Website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content.
  • Third-party products or services.
  • Third-party privacy practices.
  • Transactions conducted with third parties.

Your use of third-party websites is at your own risk.

12. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law:

The Website, products, and services are provided on an “as is” and “as available” basis.

Opulence makes no warranties, express or implied, including but not limited to:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Availability or uninterrupted operation of the Website.

We do not guarantee that the Website will be error-free, secure, or continuously available.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Opulence, its directors, employees, agents, suppliers, and affiliates shall not be liable for:

  • Indirect damages.
  • Consequential damages.
  • Special damages.
  • Incidental damages.
  • Loss of profits.
  • Loss of data.
  • Loss of business opportunities.

Our total liability arising from any claim relating to products or services shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms excludes liability where such exclusion would be unlawful under applicable legislation.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Opulence, its owners, employees, affiliates, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the Website.
  • Your violation of any applicable law.
  • Your infringement of third-party rights.

15. PRIVACY

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection, processing, and storage of personal information in accordance with applicable privacy laws, including the Protection of Personal Information Act, 2013 (“POPIA”).

16. FORCE MAJEURE

Opulence shall not be liable for any failure or delay in performing obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters.
  • Floods.
  • Fires.
  • Pandemics.
  • Government actions.
  • Internet outages.
  • Cyberattacks.
  • Labour disputes.

17. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

18. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective upon publication on the Website.

Continued use of the Website following any updates constitutes acceptance of the revised Terms.

19. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Opulence
Website:  opulencevibe.co.za

Email:tsgc2007@gmail.com

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.